Customs regulations and required documents
Personal effects import regulations
In accordance with its European Union membership, Austria complies with all the European Union rules. While the EU has a rather liberal foreign trade policy, there is a certain number of restrictions, especially on farm products, following the implementation of the CAP (Common Agricultural Policy): the application of compensations on import and export of farm products, aimed at favoring the development of agriculture within the EU, implies a certain number of control and regulation systems for the goods entering the EU territory.Certain non-tariff barriers also exist in the pharmaceutical, telecom, biotechnology, refrigerant, and legal and accounting services sectors.
Free import to passengers arriving with goods for personal use, purchased in an EU Member State or in the United Kingdom:
1. tobacco products, for passengers aged 17 years of age and older:
2. alcoholic beverages, for passengers aged 17 years of age and older:
Free import to passengers arriving from non-EU Member States (incl. Aland Isl., Canary Isl., Channel Isl. and other similar territories) :
1. tobacco products, for passengers aged 17 and older:
2. alcoholic beverages, for passengers aged 17 and older:
3. medicinal products sufficient for personal needs;
4. other goods (for air travelers) up to a total value of EUR 430.- per traveler or EUR 150.- (per passenger aged under 15 years).
Products of animal origin, not originating from an EU Member State, Andorra, Liechtenstein, Norway, San Marino or Switzerland, are not permitted to be imported into an EU Member State, with the exception of limited amounts from Andorra, Faroe Isl., Greenland, Iceland and small amounts of specific products from other countries.
Imported goods are to be declared at Customs. A Single Administrative Document or SAD is used for this purpose. The Single Administrative Document (SAD) may be submitted to the Austrian Customs Administration physically or through an electronic declaration. For more information click here Hauptzollamt Wien (Central Customs Office, Vienna).
Imported products are subject to a value-added tax (Einfuhrumsatzsteuer) as they enter the Austrian customs area. The VAT upon importation is calculated based on the customs value of imported goods. The importer is entitled to a VAT refund from the Tax Authority once the imported good is resold or re-exported in the distribution chain.
As a member of the EU, Austria requires import licences for most goods, especially agricultural products. This applies to all countries of origin, including the United States. Special rules apply to particular imports from certain countries, such as shoes made in China. EU import quotas are handled through the granting of import licences to qualified companies. Austrian importers are usually required to show an exporter licence from the supplier country and then obtain an approval to import from the Austrian authorities (Einfuhrbewilligung or import permit)
The Austrian Federal Ministry of Science, Research and Economy is the licencing authority for most other goods. The import of war material requires a licence and individual approval of each shipment by the Austrian Ministry of Interior.
Goods that are used as and which qualify as samples are eligible for duty-free entry. In order to qualify, they must be of negligible value (EUR 45 or less), consumed or destroyed during demonstration and are packaged and properly marked in a manner which precludes their being used as other than samples. (i.e. foodstuffs, non-alcoholic beverages, perfumes and chemical products). There should not be more than one sample of each style or quality in a consignment.
Austria and the EU use the ATA Carnet Customs procedure used for temporary importation, transit and temporary admission of goods designed for specific purposes, duty-free and tax-free.
Operations carried out within the EEA are duty-free.
The Common Customs Tariff of the European Union applies to goods originating outside Europe. Generally the duty is relatively low, ranging from 5.0% to 14% on industrial goods. However, many products have reduced duties or no duties at all by virtue of trade agreements (according to Eurostat, around 70% of the imports that enter the EU do so at zero tariff).
Agricultural products imported from outside the EU are subject to the Common Agricultural Policy (CAP), with custom duties on these items being supplemented with a system of variable levies or other charges.
Cats and dogs are subject to Regulation (EC) No. 998/2003 and Regulation (EU) 576/2013 .
Additionally, pet cats and dogs arriving from the following countries do not require a serological test for rabies (anti-body titration)
You can carry up to two healthy pets in an approved carrying container.
Your pet must be at last twelve weeks old (16 weeks from or to the USA). Young animals must be weaned from their mother.
Your pet may be carried in the cabin and/or the cargo hold depending on your pet’s size, weight (including carrying container) and the applicable regulations in the country concerned. You will find the respective details on this page below.
Special conditions apply to the carriage of your assistance dog (for example guide dog or hearing dog).
The carriage of large animals to certain destinations in the cargo hold is not possible due to local conditions and restrictions.
Please note that the carriage of dogs and cats belonging to short-nosed (brachycephalic) breeds has been restricted since 1 January 2020. Existing, confirmed bookings will continue to be valid even after 1 January 2020.
Please notify us in good time if you wish to bring your pet with you. We will check the conditions of carriage and the space available.
General information and registration by telephone on +43 5 1766 1000 or by email to our Service Centre.
The carrying container must:
Animals for which there is no space in the passenger cabin may be carried in the cargo hold subject to compliance with the relevant conditions of carriage. Please inform us of the size and weight of the carrying container you are providing at the time of booking. The container must comply with the IATA (International Air Transport Association) regulations. We will check the availability of space and the loading options in the aircraft.
A maximum of two pets, who must be accustomed to one another, with a maximum individual weight of 14 kg per animal may be accommodated in a single carrying container.
Austrian Airlines reserves the right to check the condition of the carrying container and the pet’s behaviour at check-in to ensure it is carried safely and securely throughout the entire journey.
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Please note: The following information has been researched with the utmost care. However, we can provide no guarantee of accuracy.